ERAdvisor
Support articles specific to ERAdvisor
- How often do we refresh wait times for patients logged in?
- If an ED does triage in a treatment room, how does ERAdvisor move them through the process?
- On Go-Live Days, does Vital send text messages to patients who were in the ED prior to the time at which SMS is enabled?
- What does a patient see if the median & 90th percentile are over 2 hours?
- What happens if staff misspell a patient's last name in registration system?
- When do we turn-on wait time estimates at a new facility?
- Why is a patient unable to make service requests despite being in the ED?