Can we hide wait times until a patient enters a later stage of the ED ?
We don't have a blanket way to cap wait times at the moment, but rather a system to obscure wait times if they are too long.
For the early steps in a patients visit (registration-triage, triage-bed or registration-bed) we obscure wait-times over 2 hours. If we have predicted a wait-time >2hoursfor a patient, they will see the following:
What's good about this system is that if the wait times change over the course week, we can show the patient wait times when they are short and obscure them when they are long.